PRIVACY POLICY – SOLARISE ENERGIES

At Solarise Energies, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://solariseenergies.com (“Site”) or interact with our solar energy services.For any questions or concerns, please contact us at: info@solariseenergies.com

Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Address
• Project / location details
• Any information submitted via forms or emails

Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Referral URLs

How We Use Your Information

• Respond to inquiries and provide solar consultation
• Process requests for quotes or site visits
• Schedule and manage installations or services
• Improve our website and services
• Send updates or promotional emails (with your consent)
• Comply with legal or regulatory requirements

Sharing Your Information

We do not sell or rent your personal information to third parties.We may share your information only with:

• Trusted service providers (installation teams, IT service providers) under confidentiality
• Government authorities or law enforcement if legally required
• Partners involved in project execution and only with your consent

Data Security

We apply strict technical and organizational measures to protect your information, including:

• SSL encryption on our website
• Secure data storage practices
• Restricted access to personal information

However, no internet transmission method is 100% secure and absolute security cannot be guaranteed.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Enhance user experience
• Analyze site traffic
• Save user preferences

You may disable cookies from your browser settings, but some features of the site may not work properly when cookies are disabled.

Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information
• Request deletion of personal data
• Withdraw consent
• Object to processing of data

To exercise your rights, please contact us at info@solariseenergies.com.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We advise users to review their respective privacy policies.

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REFUND AND RETURN POLICY – SOLARISE ENERGIES

At Solarise Energies, we take pride in delivering reliable solar energy solutions and services. Because all of our products and services are customized and delivered onsite, we enforce a strict no-refund and no-return policy.

No Refund Policy

All payments made to Solarise Energies are non-refundable, including but not limited to:

• Consultation fees
• Advance payments for materials or installation
• Any amount paid after project work has begun

No refunds will be issued under any circumstance once payment has been made and project work has commenced.